Balanced Scorecard for Services (SG-070)
Services are an integral means for conducting business. As reliance increases for these services, so do the expectations for performance. Services being intangible by nature, measuring their actual performance...
Business Architecture Management (SG-090)
Companies are faced with the challenge of translating their strategic business goals into requirements for their sub-units and departments, which are each subject to constant change and adaptation. The...
Best Practices in Governance (SG-100)
Governance is the system by which companies are directed and managed. It should guarantee that the whole organization is aligned to the objectives of the board and vice versa that reliable operational...
Keeping Control with Programme Management (SG-110)
Having a sound vision on long term objectives and realizations is one thing, but these need to be realized without jeopardizing the daily business and thus short-term survival. Preparing the future needs...
Management of Risk (M_o_R®) (SG-120)
M_o_R® is a set of best practices intended to help organizations to put in place an effective framework for risk management. This will help them make informed decisions about the risks that affect their...