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turning knowledge into competencies

Business Alignment of Services

  • B2B Services Using SLA’s (SV-010)   NEW

    Organizations must ensure that the services critical to their business performance are delivered at a constant level of quality and volume. Unfortunately, most issues can be related back to the lack of...

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  • Effectively Measuring & Reporting Services (SV-040)   NEW

    Customers are focused on the outcome of the services they use. They usually do not look into how the service is built and operated. A service provider organization must on the other hand make everything...

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Design and implementation Flockdesign Ronse