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turning knowledge into competencies

Making People Change   NEW

Make a change, ensure the adherence and improve the daily performance

By default, most of the people dislike changes. How to handle this resistance when Companies are facing continuous changes in their environment (market, customer, product portfolio, etc.)?
Making people change requires the understanding of different factors, the use of well-defined strategies, the use of specific methods and techniques, but it is not enough. The main condition is also to ensure the adherence, the collaboration and the buy-in of people with ensuring to share the same vision.

This course will enable you to understand why making people change is necessary, how to make people change and how to evaluate the results of the change, as well as maintaining the benefits with the continual improvement.


 To identify the forces that drive the change and adapt to the organizational change
 To apply the tactics of change agents while taking into consideration potential sources of resistance
 To achieve the organization’s objectives by managing the internal change
 To use methods and techniques to enhance the understanding of the change process and to evaluate it
 To communicate efficiently and correctly about the change


1. Introduction, Symptoms and risks
2. Change Management Concepts
a. Current stage
b. Transition stage
c. Desired stage
d. Change strategy
3. Roles and Responsibilities for Organizational Change
4. Key Elements that Affect Change
5. Plan for the Change
a. Initiating
b. Diagnosing
c. Correcting actions
d. Establishing
e. Acting
f. Learning
6. Defining and Capturing Benefits
7. Maintaining the New Organization
8. Tips


• Directors, Heads of, and management board members
• Managers, program and project managers
• Consultants and auditors
• Team Managers




 Theory and concepts illustrated by trainers with sound expertise and experience in time management, communication and NLP.
 Workshops animated in order to apply the content of the training.
 Group discussions with the purpose of understanding how to apply these concepts in your organization.


Not Applicable


 Course Materials
 Attendance Certificate

Design and implementation Flockdesign Ronse