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turning knowledge into competencies

Personal Information Management   NEW

The right information to the right people & at the right time

While the speed, amount and sources of information are increasing exponentially, people and organizations are facing major challenges: information exists but not known by the appropriate people, decision taken but not supported by valid information or information not produced on time, a lot of information is available but not the one required, etc.

This course aims at providing participants with a set of best practices to make sure that in whatever organization the right people have the right information, at the right time in the right format to perform properly and efficiently their roles and responsibilities.


 To create awareness about the importance of well performed personal information management
 To understand the strategic position of personal information management
 To detect and understand major personal information management issues
 To develop and implement a coherent personal information management system
 To assess the performance of the implemented personal information management system


1. Introduction to personal information management
2. Personal information management framework
a. Stakeholders analysis
b. Requirements definition
c. Data production
d. Information processing
e. Monitoring and control
3. Tools and techniques
4. Assessment and implementation


All people involved in the design and implementation of a personal information management system:
• Line managers.
• Process managers.
• Portfolio, programme and project managers.
• Service managers.
• Business and supplier managers.
• Knowledge managers.
• Competencies managers.




 Theory and concepts illustrated by a trainer with sound expertise and experience in personal information management.
 Group discussions with the purpose to match the relevant personal information management issues to real life experience.
 Practical exercises to reinforce the learning objectives.


Not Applicable


 Course Materials
 Attendance Certificate

Design and implementation Flockdesign Ronse